Five9 Launches Breakthrough New Release of Voice AI Agents to Power the Next Generation of Agentic Self Service
LAS VEGAS--(BUSINESS WIRE)--Today at Customer Contact Week (CCW), Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, launched a breakthrough new release of Voice AI Agents, the next generation of agentic self-service that runs on a completely new, purpose-built architecture designed from the ground up for the agentic era, helping enterprises move beyond scripted bots and legacy Interactive Voice Response (IVR) systems. Built to reason, take action, and resolve customer requests, Fiv.