TTEC and Volkswagen Group UK Expand Strategic Collaboration with New Seven-Year Agreement
LONDON, May 21, 2026 (GLOBE NEWSWIRE) -- TTEC , a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today announced a seven-year contract extension with Volkswagen Group UK , further advancing a strategic collaboration focused on delivering class-leading CX and AI-enabled digital transformation across the United Kingdom. Nick Ratcliffe , Customer Experience Director at Volkswagen Group UK, said, “Our long-standing collaboration with TTEC has helped us reshape how we support our customers and retailers, embracing digital innovation and customer-centric thinking.